Please take time to read our Refunds Policy below.

Carter Press facilitates refund requests for book marketing programs according to the terms stated below:

  • If a refund is requested 0 – 14 calendar days after the product or service’s date of purchase, $150 less than 100% of the purchase price will be refunded OR 10% of the total purchase price (purchase price plus Administrative/Processing Fee), whichever is HIGHER.
  • If a refund is requested 15 – 29 calendar days after the product or service’s date of purchase, $150 less than 50% of the purchase price will be refunded OR 10% of the total purchase price (purchase price plus Administrative/Processing Fee), whichever is HIGHER.
  • If a refund is requested more than 30 days after the product or service’s date of purchase, we will not issue any refund.

The following programs are non-refundable under any circumstances:

  • Book Fair Services
  • Book Review Packages
  • Book Videos
  • Indie Movie Production
  • Short Films